Welcome to the official website of SF PROPERTIES (SW) LTD. These Terms and Conditions apply to your use of our website, browsing of accommodation information, submission of booking requests, and purchase of our accommodation services.

By using our website or booking our accommodation services, you acknowledge that you have read, understood, and agreed to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please discontinue your use of this website or the related services.

  1. About Our Services
    SF PROPERTIES (SW) LTD provides accommodation services in the UK, including but not limited to:
    Single room accommodation;
    Double room accommodation;
    Twin room accommodation;
    Shared room accommodation;
    Short-term accommodation arrangements;
    Long-term accommodation arrangements.
    Our accommodation services aim to provide comfortable, convenient, and practical options for travelers, business visitors, families, students, and other clients with accommodation needs.
    Room configurations, occupancy limits, stay dates, and service details may vary depending on the specific package selected at the time of booking.
  2. Booking and Order Confirmation
    Once a client submits an accommodation booking via the website, we will confirm the booking based on availability.
    The booking process includes:
    Selecting a suitable accommodation service;
    Submitting relevant booking information;
    Completing payment;
    Receiving order confirmation.
    A booking is only officially confirmed once payment has been verified and the order confirmation has been issued.
    If, due to exceptional circumstances, we are unable to provide the booked accommodation, we will contact the client promptly to discuss how to proceed.
  3. Billing Terms
    All accommodation services provided by SF PROPERTIES (SW) LTD are “One-Time Purchase” services.
    Payments made by clients apply solely to the specific accommodation order, stay dates, and booking package selected; they do not constitute a subscription service, nor will they result in automatic recurring charges. Specific billing rules are as follows:
    Customers must complete the required payment when confirming their accommodation booking;
    The amount payable is based on the price displayed on the website and the amount shown on the order confirmation page;
    We do not charge hidden fees or unauthorized, recurring additional charges;
    Completing payment for an accommodation service does not automatically enroll the customer in any membership subscription or ongoing billing plan;
    To stay again in the future, customers must submit a new booking and complete a new payment process.
    All payments are processed via secure payment methods to protect the security of customer transaction information.
  4. Prices and Payment Methods
    Accommodation prices displayed on the website may vary based on:
    Room type selection;
    Check-in date;
    Duration of stay;
    Room availability.
    Customers should verify the final displayed price when submitting an order.
    We accept the payment methods listed on the website. All payment information is processed through a secure payment system; we do not store full bank card numbers or sensitive payment security information.
  5. Check-in and Check-out Regulations
    Customers must use the accommodation services in accordance with the check-in and check-out dates specified in the order confirmation.
    Upon check-in, customers may be required to provide:
    Valid identification documents;
    Order confirmation details;
    Other necessary check-in information.
    Customers must comply with the accommodation’s rules and regulations, including:
    Keeping the room tidy;
    Respecting other guests;
    Refraining from damaging accommodation facilities;
    Complying with local laws and regulations.
    Customers may be held liable for compensation if damage to accommodation facilities is caused by their actions.
  6. Customer Responsibilities
    When using our accommodation services, customers agree to:
    Provide truthful and accurate booking information;
    Complete payments on time;
    Comply with accommodation management rules;
    Safeguard personal belongings;
    Refrain from behavior that disrupts other guests’ stays.
    We reserve the right to take reasonable measures based on the specific circumstances if a customer violates relevant regulations.
  7. Cancellations, Modifications, and Refunds
    Customers should contact us as soon as possible if they need to cancel or modify their accommodation booking.
    Refunds and cancellations will be processed in accordance with:
    The type of booking package;
    The timing of the cancellation;
    Confirmed accommodation arrangements;
    Relevant refund policies.
    If an order is cancelled due to customer reasons, the customer may be required to pay applicable fees in accordance with relevant rules. If SF PROPERTIES (SW) LTD is unable to provide confirmed accommodation services due to reasons attributable to us, we will communicate with the customer and offer a reasonable solution.
  8. Website Usage Rules
    When using this website, customers must not:
    Post false information;
    Interfere with the normal operation of the website;
    Attempt unauthorized access to the website’s systems;
    Use website content for illegal activities.
    We reserve the right to restrict or terminate the access of users who violate these usage rules.
  9. Intellectual Property
    All text content, images, page designs, service descriptions, and other related materials on the website are the property of SF PROPERTIES (SW) LTD or its licensors.
    No individual or organization may copy, modify, distribute, or use these materials for commercial purposes without permission.
  10. Service Availability
    We strive to ensure the accuracy of website information and the smooth operation of our accommodation services.
    However, services may be subject to adjustment due to room availability, maintenance schedules, technical issues, or other factors beyond our control.
    We will make every effort to notify customers in advance of any significant changes.
  11. Limitation of Liability
    SF PROPERTIES (SW) LTD will make reasonable efforts to provide high-quality accommodation services.
    To the extent permitted by law, we shall not be liable for indirect losses arising from:
    Issues caused by the customer;
    Service changes resulting from factors beyond our control;
    Impacts caused by third-party services.
    These terms do not affect the statutory consumer rights to which customers are entitled.

Thank you for choosing SF PROPERTIES (SW) LTD. We look forward to providing you with a comfortable, convenient, and reliable accommodation experience in the UK.